This document contains the general terms and conditions on the basis of which the use of the website is offered to Users / Customers : https://wueo.it .
In order to allow a complete understanding and acceptance of these terms and conditions, the following terms, in the singular and plural, will have the following meanings:
Owner: Pelletteria Orlandi Valentino, Based in Via Enrico Mattei 25, 62014 Corridonia (MC) VAT number 00813380433 / TAX code RLNVNT50B06D042K, , PEC address email@example.com
Application: website https://wueo.it
Products: the products provided to the user by the Owner.
User: any person who accesses and uses the Application.
Costumer: persons who purchase products for purposes related to their business or profession.
Conditions: this contract that governs the relations between the Owner and the Customer and the sale or supply of the Products offered by the Owner through the Application.
Detailed information regarding the Application
Application provides to Users / Costumers Women bags 100% Made in Italy.
Scope of the conditions
Use of the Application implies acceptance of the Conditions by the User / Customers. If the User / customer does not intend to accept the Conditions and/or any other notices, legal notices, disclosures published or invoked therein, the User will not be able to use the Application or the related services.
The conditions can be changed at any time.
The applicable Conditions are those in force on the date of transmission of the purchase order or request for supply of a Product.
Before using the Application, the User/customer is required to carefully read the Conditions and to save or print them for future consultations.
The Owner reserves the right to change at its own discretion, at any time even after the registration of the User, the graphical interface of the Application, the Content and their organization, as well as any other aspect that characterizes the functionality and management of the Application, communicating to the User, where necessary, the relevant instructions.
All Products offered through the Application are described in detail in the relative product pages. There may be some errors, inaccuracies or small differences between what is published on the Application and the actual Product. In addition, any images of the Products are only representative and do not constitute a contractual element.
Purchases and / or requests for the supply of one or more Products through the Application are allowed to Consumer Customers.
Purchases and / or requests for supply are allowed to persons only on condition that they are over 18 years of age. For minors, any purchase and / or request for the supply of Products through the Application can be screened and authorized by their parents or by those exercising parental responsibility.
The offer of the Products through the Application constitutes an invitation to offer and the order sent by the Customer will be valid as a contractual proposal for purchase and/or request for supply, subject to confirmation and/or acceptance by the Owner as described below. Therefore, the Owner will have, at its sole discretion, the right to accept or not the order of the customer without the latter being able to object or complain anything to any title and/ or reason.
The contract of sale or supply of the Products is intended to be concluded with the acceptance by the Owner of the contractual proposal of the customer . The Owner will accept the contractual proposal of the customer by sending the proforma invoice by the Commercial Manager to the email address indicated, the email will show the date of the order, the customer data, the price, any additional charges and taxes, the delivery address, the delivery time and any delivery charges.
The order will be confirmed once the payment of the advance equal to 30% of the value of the pro forma has been received, unless other agreement between the two sides. After 30 days from the request of the deposit, if the customer has not made the payment the order will be considered automatically cancelled.
The balance of the goods must be made before delivery once received the email from the commercial manager of the completion of the order. If after 60 days from the request for payment of the balance, the customer has not yet made the payment, the Owner has the right to retain the advance payment and allocate the goods to other customers.
The contract of sale or supply of the Products is not considered effective between the sides in default of what is indicated in the previous point.
In case the Product is not available, the Owner will inform the customer of the new delivery terms or supply, asking whether the customer intends to confirm the order or not. It is understood that the contract will be finalized with reference to the Products accepted by the Owner.
The customer undertakes to verify the correctness of the informations contained in the order confirmation and to immediately inform the Owner of any errors and will keep a copy of its order, its confirmation and the Conditions.
The User has the burden of keeping own access credentials which must be used exclusively by the User and cannot be given to third parties. The User undertakes to keep them secret and to ensure that no third party has access to them and to immediately inform the Owner if he suspects or becomes aware of any misuse or undue disclosure thereof.
The User guarantees that the personal informations provided during the registration process are complete and truthful and undertakes to keep the Owner indemnified from any damage, obligation to compensate and/or sanction arising from and/or in any way related to the violation by the User of the rules on registration to the Application or on the retention of registration credentials.
Account cancellation and closure
Registered users can interrupt the use of the Application at any time and cancel their account or request its cancellation through the interface of the Application, if possible, or by sending a written communication to the email firstname.lastname@example.org
In the event of a breach by the User of the applicable Terms or provisions of law, the Owner reserves the right to suspend or close the User’s account at any time and without notice.
Prices and Payment
For each Product is shown the price excluding VAT, if applicable. The prices shown are Ex Works. once taken in cargo from the shipper near our warehouses, the goods becomes property of the Customer and travels to risk of the same
In addition, all taxes, additional charges and delivery charges will be indicated, which may vary depending on the destination, the chosen delivery method and/or the payment method used. Where such items of expenditure cannot reasonably be calculated in advance, there will be an indication of which charges will be charged to the customer.
The Owner reserves the right to change, at any time, the price of the Products and any additional costs. It is understood that any changes in price will in no case affect contracts already concluded before the change.
The customer undertakes to pay the price of the Product in the times and ways indicated in the Application and/ or by the person in charge to communicate any necessary details requested.
The Application uses third-party payment processing tools and does not in any way enter into possession of the payment data provided (number of credit cards, name of the holder, password, etc.).
In case such third-party instruments refuse payment authorization, the Owner will not be able to supply the Products and cannot be considered responsible in any way.
The customer will be asked for the billing data. For the issuance of the invoice will be considered the information provided by the customer that he declares and guarantees to be true, releasing to the Owner any wider indemnity in this regard.
Methods of delivery of Products
The delivery terms will be confirmed by the Owner considering the following aspects: Order arrival priority, production capacity, receipt of the deposit equal to 30% of the value of the pro forma.
The Products and/or Digital Goods supplied will be delivered to the address indicated by the customer, in the manner and in the term chosen and agreed with the commercial manager who will take charge of the order executed through the application.
In the event that it is not possible to provide the requested Products, prompt notice will be given to the customer via e-mail, with an indication of when it is expected to be able to deliver them or the reasons that make the supply not possible.
Upon receipt of the Product, the customer is required to verify its conformity with the order placed and the integrity of the packaging. Once the delivery document has been signed, the customer will not be able to contest the external characteristics of the delivered Products.
The Owner shall not be liable to any party or to any third party for damages, losses and costs incurred as a result of failure to perform the contract due to force majeure.
Content submit by the user
The User may upload Content on the Application, provided that it is not illegal (ie obscene, intimidating, defamatory, pornographic, abusive or in any way illegal or violates the privacy, intellectual and/or industrial property rights of the Owner and/or third parties), deceptive, or are not otherwise harmful to the Owner and/or third parties or do not contain viruses, political propaganda, commercial solicitation, mass e-mail or any other form of spamming. In case of dispute by third parties, the User assumes full responsibility and undertakes to hold the Owner harmless and indemnified from any damage, loss or expense.
The User guarantees that the Content is sent to the Application through his account from an 18+. For minors, the sending of Content must be screened and authorized by the parents or operators parental responsibility.
The User is totally and exclusively responsible for the use of the Application regarding the publication, consultation, management of the Content and contact and is therefore the sole guarantor and responsible for the correctness, completeness and lawfulness of the Content and its behavior.
It is forbidden to use an email address that is not owned by the User, to use personal data and credentials of other User in order to appropriate his identity, or in any other way to falsely declare the origin of the Content.
The Owner is not able to ensure a timely control over the Content received and reserves the right at any time to cancel, move, modify those that, in its discretion, appear illegal, abusive, defamatory, obscene or infringing copyright and trademarks or in any case unacceptable.
Users grant the Owner a non-exclusive right to use the Content sent, without restrictions of geographical areas. The Owner may therefore, directly or through third parties of his confidence, use, modify, copy, transmit, extract, publish, distribute, publicly perform, disseminate, create derivative works, host, index, store, annotate, encode, modify and adapt (including without limitation the right to adapt for transmission with any mode of communication) in any form, any Content (including images, messages, even audio and video) sent by the User, also through third parties.
The Content sent will not be returned and the Owner will not be liable to users for the loss, modification or destruction of the Content transmitted.
It is expressly forbidden, unless explicit authorization of the Owner: i) the use of automatic systems for loading ads, except those expressly authorized, ii) serial publication and/ or the management of ads on behalf of third parties by any means or method, iii) resell the services of the Owner to third parties.
Industrial and Intellectual Property Rights
The Owner declares to be the owner and/or licensee of all intellectual property rights relating to and/or pertaining to the Application and/or the Content available on the Application. Therefore, all trademarks, figurative or nominative and all other signs, trade names, service trademarks, word trademarks, trade names, illustrations, images, Logos, contents related to the Application are and remain the property of the Owner or its licensees and are protected by the laws in force on trademarks and related international treaties.
The Terms do not grant the User any license of the Application and/or individual content and/or materials available there, unless otherwise governed.
Any reproduction in any form of the explanatory texts and the Content of the Application, if not authorized, will be considered violations of the intellectual and industrial property rights of the Owner.
Without prejudice to what is specified in relation to any improvements or adaptations of the product with respect to the characteristics expressed on the Site that do not affect its quality, the Holder shall ensure that the products comply with the declared technical characteristics and their immunity from defects, as well as their safety according to the standards in force at the time of their placing on the market.
The acceptance of the products by the freight forwarder, the carrier or anyone else in charge of collecting the goods by the Customer, is evidence of the good condition of the packaging and all responsibility of the Owner in this regard ceases at the time of delivery. The Customer is also required to check on arrival that the products are in conformity with the order. In default they are intended conform and accepted.
The Owner declines all liability for damages of any kind, both direct and indirect, caused to things or persons that are not related to the use that could legitimately be expected at the time the products were made.
The Owner grants the Customer a guarantee of 12 (twelve) months for the lack of conformity of the products; this guarantee starts from the date of delivery of the products and its operation is subject to the complaint of the discrepancy within 8 (eight) days of its discovery.
Complaints regarding product defects, as well as qualitative or quantitative differences and any other visible differences, must be communicated to Pelletteria Orlandi Valentino in writing within 8 (eight) days of delivery.
For hidden defects verified by the customer before the sale to his successor, the deadline runs from the day of discovery duly proven by the customer. Complaints regarding any discrepancies from the transport accompanying documents, damage or shortages related to the transport itself, must be communicated to Pelletteria Orlandi Valentino, via PEC or e-mail within 24 (twenty-four) hours from receipt of products.
The dispute of the defect or non-conformity must be submitted with the penalty of inadmissibility, the description of the defect or non-conformity, the sales invoice number, the serial number of the product and the Customer’s data. Obvious defects such as breakages, abrasions, scratches, or lack of conformity to the declared quantities, qualities or aesthetic characteristics that are not immediately visible before purchase (because in this case they are accepted by the Customer and/or the end user and do not fall within the scope of the guarantee) are presumed knowable at the time of delivery.
The possible contestation of defects or lack of conformity carried out by the user or by the customer against the requests from his successor, submitted beyond the aforementioned warranty period, will be at the total expense of the Customer with the exclusion of any right of recourse or recourse.
In response to justifiably and promptly proposed complaints, accompanied by the information requested, Pelletteria Orlandi Valentino will carry out the warranty interventions within a reasonable time at its headquarters or, in its unquestionable judgment, at a service center you trust. To this end, the product must be delivered, by the customer, at the headquarters of Company Orlandi Valentino.
The Owner reserves the choice, at its sole discretion, between replacement or repair of products that he recognizes defective, provided that the defects are not linked to the transport, misuse and/ or storage, incorrect assembly or use of the same not rational or inappropriate and in any case at the responsibility in general of the Customer, its successors or third parties.
Repairs carried out under warranty shall not entail any extension of the term of the warranty or renewal of the warranty.
The warranty does not operate if the product is combined with components not marketed by the Owner or have not been observed warnings and requirements provided or expected according to a normal criterion of diligence.
During the warranty period as established in art. 5.4, the holder ensures that the products are free from defects or defects in materials and construction, provided that the products are in normal use and maintenance.
The warranty does not cover parts subject to normal wear and tear, faults or differences in operation and damage caused by improper use or incorrect maintenance of products . Nor is it subject to warranty what originates in tampering with the products and in any fact, conduct or omission attributable exclusively to the Customer or its successors.
The Owner shall in no case be liable for damage caused by defective or non-compliant products and this in derogation to art. 1494 BC.
Exclusion of guarantee
The Application is provided "as it is" and "as it is available" and the Owner does not provide any explicit or implied warranty in relation to the Application, nor provide any guarantee that the Application will meet the needs of users or that it will never have interruptions or will be error-free or that it will be virus or bug-free.
The Owner will endeavour to ensure that the Application is available continuously 24 hours a day, but may in no way be held responsible if, for any reason, the Application will not be accessible and/or operational at any time or for any period. Access to the Application may be suspended temporarily and without notice in the event of system failure, maintenance, repairs or for reasons beyond the Owner’s control or for force majeure events.
Limitation of responsability
The Owner shall not be liable to the User, except in the case of intent or gross negligence, for disruptions or malfunctions related to the use of the Internet outside the control of its own or its suppliers.
The Owner shall not be liable for any damages, losses and costs incurred by the customer as a result of the failure to perform the contract for reasons not attributable to him, the customer has only the right to a full refund of the price paid and any additional charges incurred.
The Owner assumes no responsibility for any fraudulent and illicit use that may be made by third parties of credit cards and other means of payment, as it does not enter in any way in contact with the payment data used (number of credit cards, name of the holder, password, etc.)
The Owner will not be responsible for:
any loss of commercial opportunity and any other loss, even indirect, possibly suffered by the customer that are not a direct consequence of the breach of the contract by the Owner
incorrect or improper use of the Application by users or third parties
the issue of incorrect tax documents or data due to errors related to the data provided by the customer, the latter being solely responsible for the correct entry
In no case may the Owner be held responsible for a sum exceeding twice the cost paid by the customer.
The Data Controller shall not be held liable for failure or delayed fulfilment of its obligations, for circumstances beyond the reasonable control of the Owner due to events of force majeure or, in any case, unforeseen and unforeseeable events and, however, independent of his will.
The fulfilment of the obligations by the Owner shall be considered suspended for the period in which force majeure events occur.
The Owner shall carry out any act in its power in order to identify solutions that allow the proper fulfilment of its obligations despite the persistence of force majeure events.
Any return of products ordered online must be agreed in advance with Pelletteria Orlandi Valentino, which will assign a return authorization number to which the customer will refer in the return document and/ or documents
Pelletteria Orlandi Valentino reserves the right to provide from time to time for replacement, repair or transfer by credit note.
All communications in regard will be made electronically by e-mail or pec.
Returns relating to goods and accessories not produced or marketed by Pelletteria Orlandi Valentino or without the numerical reference of authorization will not be accepted.
In any case, the products returned to Pelletteria Orlandi Valentino will not be replaced or stunned if, even for lack of adequate protective packaging, they are not intact in some of their parts.
Prohibition of assignment
It is expressly forbidden to the Customer to assign to third parties the contract, subject to the prior written consent of Pelletteria Orlandi Valentino.
Link to third party sites
The Application may contain links to third-party sites/applications. The Owner does not exercise any control over them and, therefore, is in no way responsible for the content of these sites/ applications.
Some of these links may refer to third-party sites/applications that provide services through the Application. In these cases, the general conditions for the use of the site/ application and for the use of the service provided by third parties will apply to the individual services, with respect to which the Owner assumes no responsibility.
Applicable law and jurisdiction
The Conditions are subject to Italian law.
Any dispute, even non-contractual or for reasons of connection, arising between the customer and Pelletteria Orlandi Valentino relative to validity, execution, interpretation and termination of the sales contract concluded pursuant to these general conditions, will be devolved to the exclusive jurisdiction of the Court of Macerata, without prejudice, however, to the right of Pelletteria Orlandi Valentino to initiate actions in the Court of the place of residence of the User /custode.